Knowledge Base

Common Print Issues

• Printer Issues
• Restart The Print Spooler

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How do you?

• How do you buy a domain?
• How can I help my SEO as a customer?
• How do you link a domain to a website?
• How do you set up a Zoom Meeting?

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What is?

• What are name servers?
• What is a domain?
• What is DNS?
• What is IMAP?
• What is a mail server?
• What is a Database Server?
• What is the difference between IMAP and POP
• What is an Application Server?
• What is FTP?
• What is a DNS Server?
• What is that latin text on my website?

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How Its Printed

• Guillotine Knife Trimming for Print
• Printing Jargon Buster

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Tech Support

• PC/Laptop Boot Issues
• Internet is not working
• Mouse/keyboard is not working

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Wordpress

• Slider Revolution in WordPress
• Creating a Blog in WordPress
• Adding a Contact Form in WordPress
• Uploading Products in WP using WooCommerce
• Adding Posts in WordPress
• Adding Pages in WordPress
• Adding items to a menu
• Changing your WordPress Password
• Navigating the Default WordPress Options
• Adding a WordPress User
• Adding Widgets and Footer in WordPress

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Web

• Adding items to a menu
• What is that latin text on my website?
• Slider Revolution in WordPress
• Changing your WordPress Password
• Adding a Contact Form in WordPress
• Adding Posts in WordPress
• Uploading Products in WP using WooCommerce
• Adding Pages in WordPress
• Creating a Blog in WordPress
• Navigating the Default WordPress Options
• Adding a WordPress User
• Clear Browser Cache
• Adding Widgets and Footer in WordPress

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Email

• Set Up Exchange Email on Windows
• Set Up IMAP Email on Windows
• Copy or Save All Images from an Email in Outlook
• Delete Outlook Profile
• Update User Exchange Email
• Set Up Email on Mac
• Set Up Email on iPhone
• Adding an Email Signature
• Set Up Email on Android

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Working with Silvertoad

• How to transfer files to Silvertoad
• TeamViewer
• How to add Silvertoad to a Google Analytics Account
• Hosting & Support SLA
• Web Design & Development Terms & Conditions
• Print & Promo Terms & Conditions
• How to add Silvertoad as Admin to your Facebook Page

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Graphic Design

• What is Pantone Colour?

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Print & Promo

• Printing Jargon Buster
• What’s the difference between coated and uncoated paper?
• What is Pantone Colour?

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SEO

• How can I help my SEO as a customer?
• How to add Silvertoad to a Google Analytics Account
• SEO Terms Glossary

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Social Media

• Setting Facebook Away Status
• How to add Silvertoad as Admin to your Facebook Page

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