1. Open Control Panel by clicking the Windows key and typing “Control Panel”
  2. In Control Panel, change the “View by:” in the upper-right-hand corner to “Small icons” then
  3. click the “Mail” icon
  4. Click the “Show Profiles” button
  5. Highlight the profile to be deleted and click the “Remove” button
  6. Click OK
  7. Launch Outlook to recreate your profile

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